FAQ — Frequently Asked Questions
Welcome to Mawmaw's Care Designs! 🙏
Thank you for your interest in our faith-filled, family-centered designs. Here are answers to our most common questions.
🛍️ Are you open for business?
Yes! Our shop is open and ready to serve you. Browse our collections and place your order securely right here on our website.
🚚 Do you ship internationally?
Yes!! We are happy to ship internationally through our fulfillment partner SPOD. International shipping rates and delivery times will be calculated at checkout based on your delivery destination.
⏱️ How long does shipping take?
Each item is made to order with love and care, so please allow:
- Production: 2–5 business days
- Standard Shipping (US): 3–8 business days
- International Shipping: times vary by destination
- Total Estimated Delivery: approximately 5–13 business days from your order date
↩️ What is your return policy?
If your item arrives damaged or defective, please contact us within 30 days of receiving it and we will make it right — whether that's a replacement or a full refund. Your satisfaction means everything to us.
🛡️ Do you offer warranties?
We stand fully behind the quality of every item we sell. Our products are made to order and quality-checked before shipping. If something isn't right upon arrival, we will take care of you — no questions asked.
💳 Are there any additional charges?
The price you see is the price you pay for the item. Sales tax may be applied at checkout based on your state. Shipping costs are calculated at checkout based on your delivery destination. There are no hidden fees — ever!
📦 How do I place an order?
Simply browse our faith-filled collections, select your item, choose your size and color, and checkout securely online. It's that easy!
📦 How do I create a customized order?
Simply follow the link below for more information or to book a consultation on Google Calendar.
https://calendar.app.google/6SUPPaYeTRSHbBLz6
(Note: Link is subject to change. periodically. Please contact me for up-to-date links.)
📧 How can I contact you?
We'd love to hear from you! Reach out to us anytime and we'll respond as quickly as possible. We are a small, faith-based family business and every message means the world to us. 💙
"Commit thy works unto the LORD, and thy thoughts shall be established." — Proverbs 16:3 (KJV)